Seasoned IT professional with over 20 years of expertise in software development and more than a decade in project management and team leadership.

Neritan Milaqi

Neritan

Milaqi

(yes, I love the sea)

neritan.milaqi@gmail.com
Tirane, Albania 🇦🇱

About Me

A results-driven leader who consistently delivers innovative solutions that significantly enhance operational efficiency and user experience.

Technical Excellence

20+ years of expertise in software development, system architecture, and cloud computing

Leadership

Decade+ of project management and team leadership across diverse industries

Innovation

Architecting and deploying scalable IT solutions that drive operational efficiency

Results-Driven

Consistently delivering innovative solutions that enhance user experience

20+
Years Experience
300+
Projects Delivered
50+
Team Members Led
10+
Countries Worked

Professional Journey

Two decades of delivering innovative solutions across diverse industries

Law Enforcement & Justice

The Justice Technology Pioneer
Contractor for ICITAP/US Department of Justice
17+ years
Albania, USA and others

"From border security to courtroom justice, technology became my tool for building a more secure and fair society."

For over a decade, I've been honored to serve as a technology architect for the International Criminal Investigative Training Assistance Program (ICITAP), an agency of the US Department of Justice. This journey began with a single mission: to modernize Albania's law enforcement infrastructure and has evolved into a comprehensive digital transformation of the country's justice system. Leading the complete redesign of Albania's Border Management System (TIMS) was like conducting a symphony of interconnected systems - immigration databases, security protocols, international data exchanges, and real-time monitoring systems all had to work in perfect harmony. The system now processes thousands of border crossings daily, enhancing national security while facilitating legitimate travel. My current role involves spearheading the development of a sophisticated Case Management System for SPAK (Special Prosecution Office Against Corruption and Organized Crime). This isn't just software development; it's nation-building through technology. Working directly with 300+ prosecutors, investigators, and legal professionals, I'm architecting a digital ecosystem that will serve justice for generations. The system handles everything from case intake and evidence management to court scheduling and inter-agency collaboration. What makes this work particularly meaningful is the full-circle nature of my career - bringing cutting-edge American technology standards back to my homeland, ensuring that Albanian citizens have access to the same level of digital justice infrastructure found in the world's most advanced democracies.

Key Achievements:

  • Designed and implemented Albania's national Border Management System (TIMS)
  • Led digital transformation of Special Prosecution Office (SPAK)
  • Managed cross-cultural teams across US and Albanian institutions
  • Processed 2M+ border crossings annually through TIMS
  • Supported 300+ legal professionals with case management tools
  • Achieved 99.9% system uptime for critical law enforcement operations
Java Spring Boot
PostgreSQL
React.js
Docker
CI/CD
Java EE
Oracle DB
JSF
Glassfish
Microservices
REST APIs
Security Protocols
Data Encryption

Banking & Financial Services

Oracle Banking Digital Experience - Product Customization Specialist
Facilization Limited & Oracle Banking Partners
3+ years
Malta, Albania & EU

"In the world of enterprise banking software, I learned that true craftsmanship lies in making powerful platforms dance to each client's unique rhythm."

Diving deep into Oracle Banking Digital Experience (OBDX) as a product customization specialist was like becoming a digital banking architect with an enterprise-grade toolkit. Unlike building solutions from scratch, this role required mastering Oracle's sophisticated banking platform and then sculpting it to meet each client's unique requirements. I spent countless hours in Oracle's extensive configuration frameworks, customizing everything from user interface components to complex business rule engines. The beauty of OBDX lies in its extensibility - every bank has different workflows, compliance requirements, and customer journeys, and my job was to mold this powerful platform to fit like a perfectly tailored suit. I developed custom Angular components that seamlessly integrated with OBDX's existing UI framework, created bespoke Java services that extended the platform's core banking functionalities, and designed intricate data transformation layers using Apache Camel to connect with legacy systems that some banks had been running for decades. One of my most challenging projects involved customizing OBDX for a Mediterranean bank that needed to support Islamic banking principles alongside conventional banking - this required deep customization of the interest calculation engines, transaction validation rules, and reporting modules. The platform's plugin architecture allowed me to inject custom business logic without touching the core Oracle code, ensuring upgradability while delivering bank-specific functionality. I became intimately familiar with OBDX's configuration management system, developing custom deployment scripts and environment-specific configurations that could seamlessly promote changes from development through production across multiple European banking environments.

Key Achievements:

  • Developed 50+ custom OBDX components for European banking clients
  • Created reusable plugin framework reducing customization time by 60%
  • Implemented Islamic banking compliance modules within OBDX architecture
  • Built custom integration adapters for 20+ legacy banking systems
  • Designed multi-tenant configuration system supporting 8 different banks
  • Achieved zero-downtime deployments through custom OBDX deployment automation
  • Reduced client onboarding time from 6 months to 8 weeks through standardized customizations
  • Mentored 12 developers in OBDX customization best practices
Oracle Banking Digital Experience (OBDX)
Oracle Banking Platform Configuration
OBDX Plugin Architecture
Custom Angular Components
Java Spring Extensions
Apache Camel Integration
OBDX Configuration Framework
Oracle ADF (Application Development Framework)
OBDX REST API Customization
Banking Business Rules Engine
OBDX Workflow Customization
Oracle WebLogic Server
OBDX Security Framework
Custom Payment Processing Modules

Digital Marketing & Healthcare Tech

Remote Healthcare Platform Architect - Digital Pharmacy Revolution
Ritech International AG (Contractor for Digital Pharmacist/Lumistry)
2+ Years
Remote USA & Albania

"Across continents and time zones, I learned that healthcare technology is about connecting hearts and minds, not just systems and data."

Leading a remote development team for the US healthcare market through Ritech International was like conducting a digital orchestra across time zones and cultures. As the technical architect for Digital Pharmacist (now Lumistry), we weren't just building another platform - we were reimagining how people interact with healthcare technology. The challenge of leading remotely meant mastering the art of asynchronous leadership, where clear communication became more critical than physical presence. Working from Albania while serving US clients required building robust systems that could operate flawlessly across different time zones and cultural contexts. I architected a cloud-native solution using Google Cloud Platform as our backbone, implementing Apigee for sophisticated API management to handle complex integrations with pharmacy management systems, insurance providers, and patient communication platforms. AWS Cognito provided our authentication layer, ensuring HIPAA-compliant user management across thousands of pharmacy locations. The platform, built with Node.js and React.js, featured real-time patient engagement tools, automated prescription reminder systems, and digital marketing campaigns that helped independent pharmacies compete against large chains. One of my proudest achievements was implementing a comprehensive analytics dashboard that gave pharmacy owners insights into patient behavior, medication adherence patterns, and marketing campaign effectiveness - all while maintaining strict HIPAA compliance. The Node.js backend handled millions of patient interactions monthly, while our React.js frontend provided an intuitive interface that even non-technical pharmacy staff could use effectively. Managing this project remotely taught me that great software transcends geographical boundaries, but building it requires exceptional communication, documentation, and a deep understanding of the healthcare domain you're serving.

Key Achievements:

  • Architected HIPAA-compliant healthcare platform serving 500+ independent pharmacies
  • Led remote team across 3 time zones with 98% sprint completion rate
  • Implemented real-time patient engagement system processing 2M+ interactions monthly
  • Built automated prescription reminder system improving medication adherence by 35%
  • Designed multi-tenant architecture supporting pharmacy chains across 15 US states
  • Achieved 99.8% uptime for critical healthcare services through robust cloud architecture
  • Reduced pharmacy customer acquisition costs by 40% through targeted digital marketing tools
  • Integrated with 25+ pharmacy management systems and insurance provider APIs
Google Cloud Platform (GCP)
Google Cloud Functions
Google Cloud SQL
Apigee API Management
Node.js & Express.js
React.js & Redux
AWS Cognito Authentication
MySQL Database
HIPAA Compliance Framework
Pharmacy Management System APIs
Real-time Analytics
Automated Email/SMS Campaigns
Docker Containerization
CI/CD with Google Cloud Build
Meta Platform Integration Specialist - Digital Marketing Services
Ritech International AG (Digital Marketing Solutions)
1+ Year
Remote USA & Albania

"In the realm of digital marketing, I discovered that clean code and clear thinking are the foundation of platforms that can adapt and thrive in Meta's dynamic ecosystem."

My second remote experience with Ritech took me into the fascinating world of Meta's developer ecosystem, where I built sophisticated digital marketing services that bridged the gap between businesses and Meta's advertising platform. This wasn't just about API integration - it was about understanding the intricate dance between data, algorithms, and human behavior that drives modern digital marketing. Working 100% remotely, I developed a comprehensive Java-based platform that served as a middleware between digital marketers and Meta's complex advertising infrastructure. The platform was built with clean code principles at its core, following SOLID design patterns and implementing robust architecture that could scale with the ever-changing demands of social media marketing. I spent countless hours diving deep into Meta's developer documentation, understanding the nuances of their Graph API, Conversions API, and Marketing API. The challenge was creating an abstraction layer that simplified these complex interactions while maintaining the full power and flexibility that professional marketers needed. The Java platform featured automated campaign management, real-time performance analytics, audience segmentation tools, and sophisticated A/B testing capabilities. One of the most rewarding aspects was implementing intelligent budget optimization algorithms that could automatically adjust ad spend based on performance metrics, helping small businesses compete more effectively in the digital advertising space. The clean code architecture I implemented made the platform highly maintainable and extensible, allowing our team to rapidly deploy new features as Meta introduced updates to their platform. This experience taught me that in the fast-paced world of digital marketing technology, clean, well-structured code isn't just a best practice - it's a competitive advantage that enables rapid adaptation to an ever-evolving landscape.

Key Achievements:

  • Built comprehensive Meta platform integration serving 200+ digital marketing agencies
  • Implemented clean code architecture reducing development time by 45%
  • Created automated campaign management system handling $2M+ monthly ad spend
  • Developed real-time analytics dashboard processing 10M+ daily interactions
  • Built intelligent budget optimization reducing client acquisition costs by 30%
  • Designed scalable microservices architecture supporting 50+ concurrent campaigns
  • Achieved 99.9% API uptime through robust error handling and retry mechanisms
  • Mentored 6 developers in clean code practices and Meta API integration
Java Spring Boot
Meta Graph API
Meta Marketing API
Meta Conversions API
Clean Architecture Principles
SOLID Design Patterns
RESTful API Design
OAuth 2.0 Authentication
Real-time Analytics
Campaign Management Systems
Audience Segmentation
A/B Testing Framework
Budget Optimization Algorithms
Microservices Architecture

Enterprise Resource Planning (ERP)

ERP Integration & Customization Specialist
Various Enterprise Clients & System Integrators
2004 - 2014
Albania & Europe

"Every line of code taught me that technology is only as good as the business processes it serves, and integration is the art of making different systems speak the same language."

The foundation years were about understanding how businesses really work, but more importantly, how different business systems need to communicate with each other. From inventory management to financial reporting, I spent a decade building ERP solutions that didn't just serve individual departments - they created seamless digital ecosystems across entire organizations. My deep dive into Oracle E-Business Suite (EBS) opened my eyes to the power of integrated enterprise applications. I became proficient in implementing and customizing various Oracle EBS modules including General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), and Inventory Management (INV). The beauty of Oracle EBS lay in its comprehensive business process coverage and the ability to customize workflows, forms, and reports to meet specific business requirements.

Key Achievements:

  • Designed and implemented 15+ Oracle EBS module customizations for enterprise clients
  • Developed 30+ custom Odoo modules for manufacturing and retail industries
  • Successfully migrated 5 companies from legacy ERP systems to modern integrated solutions
  • Built hybrid integration architecture connecting Odoo with Oracle-based financial systems
  • Reduced data processing time by 70% through optimized ESB message flows
  • Implemented real-time inventory synchronization across multiple warehouse locations
  • Created automated financial reporting system reducing month-end closing time by 60%
  • Trained 25+ developers in Oracle ESB and Odoo customization best practices
Oracle E-Business Suite (EBS)
Oracle EBS Modules (GL, AP, AR, INV)
Odoo/OpenERP Customization
Python Module Development
Oracle Forms & Reports
Web Services (SOAP/REST)
XML/XSLT Transformations
Oracle Database
PostgreSQL
Java Enterprise Edition
Oracle EBS Customizations
Oracle EBS APIs
Data Migration Tools
Business Process Modeling

Technical Arsenal

Comprehensive expertise across the full technology stack

Programming Languages
Java (16+ years)
NodeJs (2+ years)
C#
C++
Frameworks & Libraries
Spring Boot
Spring MVC
Spring Security
Java EE/Jakarta EE
Quarkus
React.js
Angular
Databases
PostgreSQL
MySQL
Oracle DB
MongoDB
Cassandra
Redis
Elasticsearch
Cloud & DevOps
AWS
Google Cloud
Docker
Kubernetes
Jenkins
GitLab CI
GitHub Actions
Architecture & Design
Microservices
Event-driven
Clean Architecture
SOLID Principles
System Design
Integration & Messaging
Apache Camel
Kafka
RabbitMQ
JMS
REST API
SOAP Services

Core Competencies

Java Development95%
System Architecture90%
Team Leadership88%
Cloud Computing85%

Awards & Recognition

Recognition from the United States Department of Justice for exceptional service and dedication to law enforcement development and international cooperation.

Certificate of Appreciation

Certificate of Appreciation

ICITAP-Albania Law Enforcement Development
2024

Outstanding level of dedication in supporting the mission of the United States Department of Justice, International Criminal Investigative Training Assistance Program (ICITAP)

US Department of Justice
Certificate of Commendation - 15 Years Service

Certificate of Commendation - 15 Years Service

US Department of Justice - ICITAP
Recognition

Exceptional fifteen years of dedicated service to the ICITAP-Albania Program

US Department of Justice
Certificate of Appreciation

Certificate of Appreciation

US Department of Justice - Criminal Division
2008

Invaluable expertise and assistance to the Criminal Division

US Department of Justice
Certificate of Commendation

Certificate of Commendation

USDOJ ICITAP-Albania Mission
2007

Dedication and professionalism in providing assistance to successful reforms in the Rule of Law structures for the benefit of the people of Albania

US Department of Justice
17+
Years of Service
4
Official Recognitions
2007-2024
Recognition Period

The Sea & The Journey

"A man can be destroyed but not defeated"

— Ernest Hemingway, The Old Man and the Sea

Like Santiago in "The Old Man and the Sea," I find my greatest adventures and deepest reflections on the water, where technology meets the timeless rhythm of the waves.

My Sales Boat

My Sales Boat

My trusted vessel that carries me across the Mediterranean, where every voyage is a new chapter in my personal odyssey. She's more than a boat - she's freedom itself.

Maritime Adventures

From the Albanian coast to distant harbors, each journey teaches me something new about navigation, resilience, and the endless possibilities that lie beyond the horizon.

Captured Moments

Captured Moments

Every sunset at sea, every storm weathered, every peaceful morning on calm waters - these moments remind me why the sea calls to those who seek both challenge and serenity.

"In the digital world, I architect systems that connect people across continents. On the sea, I find the ancient connection between man and nature that no technology can replace."

Let's Connect

Ready to discuss your next project or just want to chat about technology and the sea?

Email

neritan.milaqi@gmail.com

Location

Tirane, Albania

LinkedIn

Connect with me

Languages
🇦🇱Albanian
Native
🇺🇸English
Professional
🇮🇹Italian
Native

Ready to Start?

Whether you need a technical consultation, want to discuss a project, or simply share stories about the sea, I'm always open to meaningful conversations.

© 2024 Neritan Milaqi. Crafted with passion for technology and the sea.